FairScan now offers convenient, easy to use Remote Support via the FairScan Team Viewer application. This application allows FairScan to remotely access your computer when required.
This program makes it easy for FairScan to assist with any troubleshooting with the FairScan system or associated programs such as BarTender (barcode printing), importing/exporting to Accounting Systems and general functions in relation to the FairScan system.
This system can also be used to assist reps on the road who use the FairScan system but must be requested by the office in advance.
When remote support is required simply contact FairScan requesting assistance and then click on the ‘FairScan Quick Support’ icon in the top right corner of the website and follow the provided instructions.
If you already have Team Viewer running and installed on your computer then simply provide FairScan with your ‘User ID’ and ‘Password’ for Team Viewer to allow remote access.